WePay Risk Report

🏗️ Operational & Business Continuity

WePay has faced significant operational challenges that might affect its business continuity. The most pressing issue involves the abrupt offboarding of clients, which could suggest unforeseen operational hurdles or strategic shifts. Additionally, the company's handling of customer accounts has led to dissatisfaction, underlining potential lapses in operational management.

• WePay unexpectedly terminated some business clients' services 🗓 January 14, 2024.
• On 🗓 January 10, 2024, reports emerged about JPMorgan's WePay abruptly dropping business customers.
• A WePay user's account closure led to a loss of $2,000, with no available customer support contact 🗓 February 1, 2024.

📜 Innovation & R&D

Innovation continues to be a focal point for WePay, involving critical partnerships and technological progress. The company has engaged in collaborations to bolster its digital infrastructure capabilities, particularly concerning digital payments, which highlights its commitment to staying ahead in the fintech sector.

• Theta Edge and WePay partnered to invest RM700 million for a new digital platform 🗓 July 31, 2023.
• Sampath Bank revolutionized digital payments in Sri Lanka through collaboration with WePay 🗓 February 27, 2025.
• WePay system joined Theta Edge to explore expansion in mobility-as-a-service infrastructure 🗓 August 1, 2023.