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Cx Moments Risk Report

Explore Cx Moments across six non‑financial risk dimensions:ESG, Workforce, News & Media, Cybersecurity, Legal & Regulatory, Operational. Unlock the full report, original sources and timelines, and enable continuous monitoring.

Generated on
July 17, 2025
Warnings
1
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Summary

📜 Innovation & R&D

CX Moments is actively involved in the customer experience (CX) space with ongoing innovations that strengthen their service offerings. Their specialty lies in NPS, CSAT, CES scores analytics, and leveraging machine learning for text analytics. These activities position the company well in the market, highlighting their commitment to staying at the forefront of technology and customer service developments.

  • On 🗓 May 28, 2025, CMSWire reported on targeting CX moments that boost loyalty and revenue, indicating ongoing innovations in customer insights.
  • On 🗓 June 26, 2025, CustomerThink discussed the alignment of CX and AI, reflecting on CX Moments’ focus on integrating AI with customer success functions.
  • On 🗓 April 30, 2025, Ipsos featured CX Global Insights 2025, emphasizing unlocking the future of customer experience, showcasing ongoing R&D efforts.
  • On 🗓 May 5, 2025, CMSWire highlighted employees delivering “wow” customer moments, supporting the company's innovative approaches towards enhancing CX through human interaction.
  • On 🗓 February 25, 2025, CustomerThink noted the silent disruption in CX, underlining innovations indirectly reshaping the customer support landscape.

Profile

Founded Year
2016
Social Media
Specialties
CES scores analytics, CSAT, Customer Care Analytics, Customer Support, Machine learning, NPS, NPS, CSAT, CES scores analytics, Text Analytics

News & Media

Real‑time aggregation of trusted sources tracking company‑related events with sentiment and topic tags for rapid risk triage.

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Entity List

Continuous third‑party screening across global sanctions, enforcement, and watchlist sources with unified entity resolution and real‑time alerts.

NameIssuerStatus
ACF List of War EnablersAnti-Corruption Foundation
African Development Bank Debarred EntitiesAfrican Development Bank Group
Argentina Members of ParliamentHonorable Cámara de Diputados de la Nación Argentina
Argentina RePET SanctionsMinisterio de Justicia
Armenia Public Officials and AssociatesHetq Online
Asian Development Bank SanctionsAsian Development Bank
Australian Sanctions Consolidated ListDepartment of Foreign Affairs and Trade
Democratic People's Republic Of Korea (North Korea) Sanctions RegimeDepartment of Foreign Affairs and Trade
Former Federal Republic Of Yugoslavia Sanctions RegimeDepartment of Foreign Affairs and Trade
Iran Sanctions RegimeDepartment of Foreign Affairs and Trade

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ESG

Verification of declared ESG commitments and certifications with evidence links, score signals, and status updates across E, S, and G.

NameStatus
Sustainable Finance Disclosure Regulation
Global Reporting Initiative Standards
EU Taxonomy Regulation
EU Corporate Sustainability Reporting Directive
California Transparency in Supply Chains Act
EU Non-Financial Reporting Directive
ISO 14001
Sustainability Accounting Standards Board Standards
Task Force on Climate-related Financial Disclosures
UN Guiding Principles on Business and Human Rights

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Cybersecurity

Verification of adherence to recognized security standards, mapping control coverage and gaps affecting third‑party and supply‑chain risk.

CertificationStatus
General Data Protection Regulation
Digital Operational Resilience Act
Cybersecurity Maturity Model Certification
NIST Cybersecurity Framework
NIST 800-53 Revision 5
California Consumer Privacy Act
ISO/IEC 27001
Health Insurance Portability and Accountability Act
Payment Card Industry Data Security Standard
Federal Information Security Modernization Act

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