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Concentrix Risk Report

Explore Concentrix across six non‑financial risk dimensions:ESG, Workforce, News & Media, Cybersecurity, Legal & Regulatory, Operational. Unlock the full report, original sources and timelines, and enable continuous monitoring.

Generated on
June 24, 2025
Warnings
2
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Summary

🛡️ Financial & Liquidity

Concentrix has shown significant financial strides, as evidenced by its recent climb in the Fortune 500 rankings, indicating a positive trajectory. The firm continues to demonstrate financial robustness, characterized by strategic partnerships and acquisitions.

  • Concentrix climbed 73 spots on the Fortune 500 list 🗓 2025-06-02.
  • Concentrix posted strong Q1 results, showcasing leadership in customer experience 🗓 2025-03-31.
  • Concentrix's acquisition of BlinkCX reinforced its customer service leadership in the Philippines 🗓 2025-01-24.

👥 Labor & Workforce

Despite Concentrix’s positive business performance, there have been notable changes in its workforce numbers over the past year, which might suggest strategic realignments or internal challenges. This situation calls for close monitoring, especially if it reflects underlying operational shifts.

  • Headcount decreased by 4.99% over the past 6 months and 9.75% over the past 12 months.
  • Concerns regarding potential job cuts emerged 🗓 2024-10-30.

📜 Innovation & R&D

Concentrix continues to lead in innovation, especially with its AI-driven solutions that are disrupting customer service and improving operational efficiency. The launch of new tools demonstrates their commitment to leveraging technology to enhance service delivery.

  • Concentrix launched IX Hero™ Agentic AI Apps 🗓 2025-05-26.
  • New AI customer service tool by Concentrix slashed call times by 22% while boosting sales 250% 🗓 2025-05-22.

🏅 Awards & Recognition

Concentrix has been recognized for its excellence in business leadership and employee satisfaction, indicating strong organizational culture and market standing. Such accolades reinforce the company’s reputation in the competitive landscapes they operate in.

  • Concentrix was awarded the Asia CEO Company of the Year title in the Philippines 🗓 2024-10-18.
  • Concentrix was lauded as the best employer in Kosovo 🗓 2024-12-27.

Profile

Founded Year
1983
Social Media
Specialties
Technical Support, Sales and Marketing, Outsourcing, Call Centers, technology, customer experience, Technology and services

News & Media

Real‑time aggregation of trusted sources tracking company‑related events with sentiment and topic tags for rapid risk triage.

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Entity List

Continuous third‑party screening across global sanctions, enforcement, and watchlist sources with unified entity resolution and real‑time alerts.

NameIssuerStatus
ACF List of War EnablersAnti-Corruption Foundation
African Development Bank Debarred EntitiesAfrican Development Bank Group
Argentina Members of ParliamentHonorable Cámara de Diputados de la Nación Argentina
Argentina RePET SanctionsMinisterio de Justicia
Armenia Public Officials and AssociatesHetq Online
Asian Development Bank SanctionsAsian Development Bank
Australian Sanctions Consolidated ListDepartment of Foreign Affairs and Trade
Democratic People's Republic Of Korea (North Korea) Sanctions RegimeDepartment of Foreign Affairs and Trade
Former Federal Republic Of Yugoslavia Sanctions RegimeDepartment of Foreign Affairs and Trade
Iran Sanctions RegimeDepartment of Foreign Affairs and Trade

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ESG

Verification of declared ESG commitments and certifications with evidence links, score signals, and status updates across E, S, and G.

NameStatus
Sustainable Finance Disclosure Regulation
Global Reporting Initiative Standards
EU Taxonomy Regulation
EU Corporate Sustainability Reporting Directive
California Transparency in Supply Chains Act
EU Non-Financial Reporting Directive
ISO 14001
Sustainability Accounting Standards Board Standards
Task Force on Climate-related Financial Disclosures
UN Guiding Principles on Business and Human Rights

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Cybersecurity

Verification of adherence to recognized security standards, mapping control coverage and gaps affecting third‑party and supply‑chain risk.

CertificationStatus
General Data Protection Regulation
Digital Operational Resilience Act
Cybersecurity Maturity Model Certification
NIST Cybersecurity Framework
NIST 800-53 Revision 5
California Consumer Privacy Act
ISO/IEC 27001
Health Insurance Portability and Accountability Act
Payment Card Industry Data Security Standard
Federal Information Security Modernization Act

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